Palazzani Industrie introduces Palazzani Care, the extended warranty program dedicated to Ragno aerial platforms, developed in collaboration with MG Garantie.

Palazzani Care offers extended warranty coverage starting from the machine’s delivery, protecting your investment over time. The coverage includes accidental failures of mechanical and electrical components, with shared procedures that ensure quality, traceability, and reliable turnaround times.

This initiative strengthens Palazzani Industrie’s commitment to after-sales service, ensuring operational continuity, the use of original spare parts, and service performed either directly by Palazzani or by its authorized dealer network in the many markets we serve.

Key Benefits of Palazzani Care:

  • Original Palazzani spare parts and certified technical standards
  • Direct involvement of Authorized Dealer Network
  • Fast response times and simplified approval process
  • Controlled TCO (Total Cost of Ownership) thanks to higher machine availability
Palazzani Care is available beyond European borders, including the United Kingdom, Switzerland, the United States, Canada, and NAFTA countries, as well as Australia, India, the Middle East, Egypt, the APAC region, and South America. Wherever your platforms operate, you can count on the same level of support.

A specialized partner: MG Garantie

MG Garantie is a leader in after-sales management and extended warranty services for the automotive and industrial sectors. For Palazzani Care, MG Garantie manages the entire process—from claim intake to technical verification and service authorization—ensuring compliance with Palazzani standards and swift response times.

“The launch of Palazzani Care is a key step in our strategy: offering customers a complete experience, from product design to post-sales service management. With MG Garantie, we have a specialized partner who ensures ongoing, high-quality support, enhancing reliability, safety, and long-term investment protection. ” – Palazzani Industrie

For more information about terms, coverage levels, and available markets, please contact your local Palazzani dealer or our customer support team.